INTRODUCTION

At Capital Markets Gateway LLC (“CMG” or “we” or “us” or “our”) we take our responsibility to protect and respect your privacy seriously and want to be transparent regarding how we use and protect your data.

This policy describes the types of information CMG may collect from you when you use our enterprise subscription services via CMG or third-party applications, software, websites, mobile apps, and APIs (collectively, the “CMG Services”). It also explains how we collect, use, maintain, protect, and, in some circumstances, disclose that information. Importantly, we do not sell personal information. Please read this policy carefully to understand CMG’s policies and practices regarding your information and how we will treat it. By accessing or using the CMG Services, you consent to the information processing described in this Enterprise Privacy Policy. You may decline to use the CMG Services if you do not consent to the processing described in this Enterprise Privacy Policy.

If you access CMG’s Services via third-party software or applications, such as CMG’s DataLab for Excel Microsoft Excel Plug-in feature, any personal information you provide to CMG, if applicable, will be treated in accordance with this Enterprise Privacy Policy.

We may change this policy from time to time (see “Changes to Our Enterprise Privacy Policy”). The most current version of our Enterprise Privacy Policy will be posted in our applications via the CMG Services. By using the CMG Services, you agree to the terms of the most recent version of this policy. 

INFORMATION WE COLLECT

Information You Provide to CMG

If you choose to contact us through the CMG Services, you may be asked to provide certain personal information, including your:

• Name
• Title
• Subscription or account details
• Company name and type
• Telephone number
• E-mail address
• Questions and/or requests
• Authentication credentials

We’ll refer to this information, and any information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device, as “personal information.”

If you do not want us to have this information, you can choose not to provide it to us. (See “Your Choices”).

We use the information that you provide for such purposes as providing the CMG Services, responding to your requests, keeping you informed of news and information about CMG, maintaining data security, improving the CMG Services, and communicating with you about the CMG Services.

Information We Collect Automatically

As you navigate through and interact with the CMG Services (including any CMG or third-party applications, software, websites, mobile apps, or APIs from which the CMG Services are accessed), CMG uses automatic data collection technologies to collect certain information about your equipment and browsing actions in order to support and maintain the security, functionality and accessibility of our sites, including:

• IP address;
• browser and device information;
• information collected through cookies and other technologies;
• usage data, such as which pages and screens you visit and records of authentication or sign-in events;
• demographic information and other information provided by you; and
• on an aggregated basis, technical information about downloads of CMG’s Services via third-party applications, such as the time, date, and general location of downloads of the application.

We’ll refer to this information as “site-usage information” as it is information collected about your use of and interaction with the sites and applications, and does not directly reveal your specific identity. While the site usage information CMG automatically collects does not include directly personal data, it may include information that can be indirectly linked to you, and we may maintain such data or associate it with personal information we collect in other ways. (See “How We Use Cookies”).

HOW WE USE COOKIES 

CMG uses cookies to automatically collect certain data to improve your experience with the Website and our Services, to allow us to track certain information about your use of our Website and Services, and to support the security and functionality of and the CMG Services (such as authenticating you when you log in). A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. A cookie itself does not contain or collect information. However, when it is read by a server via a web browser it can help maintain a website’s core functionality and help the website to deliver a more user-friendly service.

When you first access the CMG Services, you may be alerted to the fact that we use strictly necessary cookies on our websites and applications. Depending on the web browser you use, you may be able to block cookies across all websites you visit using that browser. However, if you change your browser settings to block all cookies, you may be unable to access certain parts of and enjoy the full functionality of the CMG Services. For information about managing your privacy and security settings for cookies, see “Your Choices.”

To learn more about cookies, please visit the external site http://www.allaboutcookies.org/.

HOW WE USE YOUR INFORMATION

CMG uses personal information that we collect about you or that you provide to us, in order to:

• administer, operate, maintain, and secure the CMG Services, including any of our enterprise applications, software, websites, mobile apps, or APIs from which the CMG Services are accessed;
• improve the CMG Services and develop new products and services;
• enhance the functionality, security and accessibility of our enterprise applications, software, websites, mobile apps, or APIs from which the CMG Services are accessed;
• monitor and analyze trends, usage, and activities in connection with the CMG Services;
• send you information regarding the CMG Services, such as information regarding new products and services and certain changes to our terms, conditions, policies and/or administrative information;
• respond to any questions or comments from you;
• provide you with customer service and support;
• conduct accounting, recordkeeping, backup, and administrative functions, and for similar standard business operational purposes;
• customize and improve the content of our communications, websites, and social media accounts;
• fulfill our contractual obligations to you and other customers;
• in other ways we may describe when you provide us the information; and/or
• for any other purpose, with your consent.

INFORMATION WE MAY DISCLOSE

CMG values the confidentiality of the information we have about users who access or use the CMG Services. We do not sell personal information. However, we do occasionally need to share your information for the purpose of conducting our business or to comply with legal obligations. For example, under certain circumstances and subject to any agreements CMG may have entered into with you, CMG may need to disclose collected personal information in order to:

• provide to service providers that support our business and Services and are contractually bound to maintain the confidentiality and security of such information;
• facilitate the intended use of the CMG Services, including to verify your identity to the intended audience;
• carry out our obligations and enforce our rights arising from any contracts entered into between you and us;
• comply with any court order, law, legal process, or to respond to any government or regulatory request, including requests related to laws outside of your country of residence;
• protect the rights, property, or safety of CMG, its employees, customers, or others;
• permit us to pursue available remedies and/or limit the damages that we sustain;
• fulfill our recordkeeping obligations and practices;
• fulfill any other purpose disclosed by us when you provide the information; and/or
• comply with your instructions or, if allowed to do so, with your consent.

We may also need to provide the collected personal information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of CMG’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by CMG about our users is among the assets transferred.

HOW WE PROTECT YOUR INFORMATION

CMG’s information security program utilizes industry standard practices designed to keep your data safe. We use a combination of administrative, physical, and technical safeguards designed to protect against anticipated threats or hazards to the security, confidentiality and integrity of CMG systems and information. Such practices include, but are not limited to, using Transport Layer Security (“TLS”) and Advanced Encryption Standard (“AES”) to encrypt data, firewalls, multi-factor authentication, and personnel security training.

YOUR CHOICES

You can always choose not to provide information, even though it might be needed to take advantage of features of the CMG Services.

You can set your browser to block cookies or erase CMG’s cookies from your computer, though doing so may prevent some or all aspects of the CMG Services from working properly.

If you no longer want to receive emails or other mail from CMG, please press the unsubscribe button on our emails or contact us at [email protected].

If you have any questions about your data or our privacy policies, please email us at [email protected].

RETENTION OF YOUR INFORMATION

CMG only retains your personal data for as long as necessary for the purposes for which we collected it unless a longer retention period is required by law or our contractual obligations to third parties.

ACCESSING OR CORRECTING YOUR INFORMATION

You may send CMG an email at [email protected] to request access to correct or delete any personal information that you have provided to us. We may not accommodate a request to change or delete information for a number of reasons including but not limited to, if it is believed that the change would violate any law or legal requirement or contractual obligation, cause the information to be incorrect, or if we can’t verify your identity.

CHANGES TO OUR ENTERPRISE PRIVACY POLICY

It is CMG’s policy to post any changes it makes to its Enterprise Privacy Policy on this page with a notice that the Enterprise Privacy Policy has been updated on the CMG enterprise sites or applications from which the CMG Services may be accessed. In certain circumstances, CMG may notify you via email of updates to our Enterprise Privacy Policy. The date the Enterprise Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring that we have an up-to-date, active, and deliverable email address for you, and for periodically reviewing this Enterprise Privacy Policy to check for any changes.

CONTACT US

To ask questions or comment about this Enterprise Privacy Policy and CMG’s privacy practices, contact us at [email protected].